Making Your Team More Effective
The more you know about our products and how to use them, the more productive and effective you will be. Catalyst offers a broad training curriculum backed by certification programs. We provide web-based training and offer a host of pre-recorded sessions.
We can do one-on-one sessions or provide a program for your whole team. Our product training includes courses for users, administrators, review managers and project managers. For advanced users, we offered certified training programs in review, review management, search, and other topics.
Check out all our training materials on our Support Site.
Product Support and Project Management
Catalyst is dedicated to providing our clients full support in the use of our products. Our support lines are staffed 24 hours a day for immediate or call-back assistance. Email sent to support is automatically routed to an on-duty Catalyst technician for prompt response. We also provide live support through interactive chat.
Catalyst also provides project managers who can help clients determine how legal technology can help them manage complex litigation more effectively and efficiently. Our consultants are some of the best in the industry with decades of combined experience. Many come from attorney and litigation support roles at AmLaw 100 law firms and large corporations.
What People Are Saying
"The Catalyst Support Team is the best I have ever worked with, their responsiveness is excellent."